Contact us

If you see someone sleeping rough,
Newcastle City Council can help.

Email [email protected] or call the Rough Sleeping Helpline on 0191 278 3899 and we will take action to offer help and assistance.

The street outreach team will seek to make contact with the person as soon as possible. Please note this number is a public reporting line and not an emergency response service. If there are serious concerns about a person’s immediate health or welfare, please contact the emergency services.

Newcastle Council’s website provides more advice on issues relating to housing, being at risk of homelessness and rough sleeping.

Visit Newcastle Council website

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